FAQs

Sickle Cell and Thalassaemia FAQs

Q: What support can I expect to receive for my child?
A: At SCTSP we provide a low level family support service. We can provide support around;
  • Developing community relationships
  • Positive parenting/behaviour management
  • Build positive relationships between home and school to improve attainment for your child/ren
  • Signposting to other services
  • And much more!
We apply a whole family approach and will work closely with you to build a plan which focuses on the needs of your family and the positive changes you would like to achieve.
Q: Who will know if I receive a service from SCTSP and who is likely to be involved?
A: Any referral to our service is made with the parent/carer's consent.  Often families are involved with other support services and we would ask permission to contact these people if this was relevant to the work that we do. The service encourages partnership working with schools other agencies with the aim of providing better services to children and families.

Family Support Service FAQs

Q:  How will you know what support I need?
A: Our Family Support Workers will complete a Family Star with you and an Early Help Assessment (EHA). This will enable you to tell your keyworker about your family and situation. The Family Star will explore your family’s strengths and difficulties. You will be able to discuss with the Family Support Worker what your family’s needs are to create goals and actions which will guide the support you receive from the Family Support Worker.
Q: Who will know if I receive a service from SCTSP and who is likely to be involved?
A: Any referral to our service is made with the parent/carer's consent.  Often families are involved with other support services and we would ask permission to contact these people if this was relevant to the work that we do. The service encourages partnership working with schools other agencies with the aim of providing better services to children and families.
Q: How do I know my concerns will remain confidential?
A: Any issue you raise will not be shared with anyone without your prior agreement. An exception is where someone is at risk of harm or if there may be a child protection issue.